Shipping Policy

ORDER PROCESSING:
Please allow 1-2 days to process your order. Expect an email within 24 hours to let you know your order is on the way!

 

STORE PICKUP -  Rustic Swan 423 S Ankeny Blvd, Ankeny, Iowa  50023
Orders can be picked up during business hours. Sunday 12-4 Mondays CLOSED Tuesday & Wednesday 10-5:30 Thursdays 10-7 and Friday & Saturday 10-5.  An email will be sent when your order is ready for pickup.

 

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before noon during store hours . Sunday 12-4 Mondays CLOSED Tuesday & Wednesday 10-5:30 Thursdays 10-7 and Friday & Saturday 10-5  will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.

When your order is ready for delivery, you will receive an email with real-time tracking information.

 

FLAT RATE SHIPPING 
Orders are generally shipped within 48 hrs using USPS Canada Post's delivery standard is 2 - 7 days. Flat rate shipping fee of $8.50 for envelopes applies to orders shipping to within Zones 1-9. Optional: We do not ship outside of United States at this time.

 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $8.50 envelopes flat rate shipping to United States. 

For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option Estimated delivery time Price

Option 1 USPS 1 to 2 business days
1 lb Zone 1 $7.90

Option 2 Ground Advantage Up to 5 business days
1 lb Zone 1 $6.83

Option 3 Priority Express 1 to 2 business days
1 lb Zone 1 $26.75